Tambua africa interviews a hosting company.
What is HOSTPINNACLE?
HostPinnacle Kenya is the leading premium web hosting company in Kenya with over 20,000 clients from all industries.
HOW DOES WEB HOSTING WORK?
Web hosting can be defined as the service of making websites and web pages available online. Once you design a good website you need to take it online so that it can be accessed via any browser eg, Chrome, Firefox, Safari etc. This is when you need the services of a web host like HostPinnacle. How it works? We rent you a space in one of our many servers where your files will be located. The space depends on the package that you will buy.
WHAT TOOLS OR SOFTWARE CAN THEY USE TO BUILD MY WEBSITE?
We have numerous tools that you can use to build your websites. We give you a drag and drop software called Sitepad that you can make your website in a matter of minutes. The software comes with hundreds of templates that you can just customize and get started easily. We also have Softaculous that has over 400 one-click installs like WordPress, Joomla, Drupal, Magento, OpenCart, Prestashop, etc.
WHAT KIND OF WEB HOSTING PLAN DO clients NEED?
Web hosting plans depend on the magnitude of your project. If you are just starting we advise you to get the starter package, it is simply affordable, gives you a .co.ke domain and quite a huge amount of resources that you need to start your online presence. If your company is medium sized company, with many visitors a day, go for the Standard package. It will make you compete better in the market with resources that your competitors can’t match. Finally if you are a big organization or you need unlimited power go for the executive package.
CAN customers HOST MULTIPLE DOMAIN NAMES WITH their HOSTING ACCOUNT?
Yes you can. It is only here at HostPinnacle Kenya where you have the power to host unlimited websites with any package that you host.
WHAT DOES FREE DOMAIN REGISTRATION MEAN?
A domain name is, in simple terms, a friendly name to the location of your files in a certain server. A server can be loosely described as a very powerful computer that is always up and connected to the internet and one that allows people to access its content via the internet.
Now that we have understood this, let us know why a free domain registration. The reason is simply because you need it. You need a friendly name that your visitors will use to access your web pages and as a token of appreciation, we give it to you for free.
HOW CAN CLIENTS TRANSFER THEIR WEB PAGES TO YOUR SERVER?
They don’t need to have a headache over how they will transfer a website over to us. We have guys that have been doing this over the years and know quite well, how to do it and do it professionally with zero downtime. Just give the task to us and we shall deliver in no time. In case you need to do it on your own, you can read our tutorial about it .HERE
IF PURCHASED A HOSTING PLAN, NOW WHAT DO THEY DO?
First, we thank them for buying from us and congratulations for making the first step to an amazing online presence. Now it time to build their website and have professional email addresses. We have many tools to help them build a website, for instance, Sitepad, Softaculous that has over 400 scripts eg. WordPress, Joomla, etc. In case thay need assistance, they can contact us HERE
DO YOU OFFER A MONEY-BACK GUARANTEE?
Yes we do. We are so confident about our services that is why we offer our customers a 30 days money back guarantee and if they do not get satisfied we give them their money back, no questions asked.